TERMS & CONDITIONS


 

 1. WARRANTY DISCLAIMER. All products made by Seller are inspected before shipment. If any
  goods prove to have been defective in material or workmanship at time of
  shipment, and a claim is made by Buyer in the manner set forth below, Seller
  will repair or replace the goods, at Seller’s option. Unless otherwise agreed
  by Seller in writing, Seller makes no warranties, express or implied,
  including but not limited to implied warranties of merchantability or fitness
  for a particular purpose. In no event shall Seller be liable to Buyer for
  incidental or consequential damages.


 

2.Return Merchandise PolicyAll returns must be authorized in advance by Seller
  within 14 days of receipt of goods by Buyer. Buyer must pre-pay all freight
  on authorized returned goods. Freight claims resulting from return shipment
  are the responsibility of Buyer. Credit on account minus a re-stocking charge
  will be made upon inspection of returned goods. Custom, non-stock and special
  order items are not returnable. Returns will not be accepted after 14 days
  from date of invoice. If you received a different product than initially purchased,
  the item must be returned with the following:


 

· All
  original contents (product, manuals, instructions, etc.).


 

· Original
  packaging.


 

· Original
  invoice or receipt.


 

3. SHORTAGES. Claims for
  shortages must be made by Buyer within (48) hours of receipt of the goods,
  and no claims made after the expiration of such period will be entertained or
  allowed.


 

4. DELAYS. All orders are accepted by Seller upon the express understanding by
  the Buyer that Seller shall not be liable for delays in delivery of the goods
  or inability to deliver the goods caused by or due to inability to obtain
  transportation, equipment, or material, or by reason of fires, floods,
  storms, embargoes, actions of any military or civil authorities, whether
  legal or de facto, strikes, labor difficulties, riots, lock outs, acts of
  God, or similar or different circumstances beyond the control of the Seller.


 

5. FREIGHT. All costs of
  freight, transportation, or mailing, unless prepaid, and all demurrage
  charges shall be paid by Buyer. Buyer shall also pay for all increased
  freight rates whether prepayment for freight rates has been made or not.
  Likewise, if freight charges have been prepaid and the actual freight charges
  are less than quoted, buyer forfeits the difference.


 

Merchandise
  will be shipped using USPS where possible. In addition, some items may be
  shipped directly from the manufacturer to customers


 

The time
  needed to ship merchandise will vary depending on the shipment's location and
  the particular time of year. Customers should expect a 7-10 day delivery
  time. Some items could take up to 2-3 weeks depending on shipping and item
  available at time of purchase.


 

6. DELIVERY. Delivery of the goods by Seller to the carrier at the point of origin
  shall constitute delivery of the goods to Buyer and thereafter the shipment
  of the goods shall be at Buyer’s risk. All claims and allowances for damage
  to the merchandise incurred in transit must be filed against and presented to
  the carrier by Buyer. Goods sent by mail are insured at cost of Buyer.


 

7. CANCELLATIONS. Orders for custom, non-stock and special order items cannot be
  cancelled except upon terms that will compensate Seller for costs incurred.


 

8. BACK ORDERS. Sellers policy is to ship all available merchandise and back order
  the balance unless otherwise specified by the Buyer. Therefore, Buyer must
  accept partial shipments and pay partial invoices and additional freight
  charges within Sellers payment terms.


 

9. DIES, TOOLS AND PATTERNS. Charges made for dies, tools and patterns are part of the purchase
  price of the goods and do not convey ownership to Buyer. All dies, tools and
  patterns remain the property of Seller, unless agreed by Seller in writing.


 

10. COLLECTION. Buyer shall, in the event that affirmative action is required on the
  part of the Seller to collect the amount owing to Seller by Buyer, pay the
  Seller all costs of collection including reasonable attorneys’ fees.


 

11. SHIPPING WEIGHTS, PRICES
  and SPECIFICATIONS
. Weights published by Seller are approximate and will
  vary according to size of shipping carton and/or packaging materials used.
  Weights are published for determining approximate freight charges by Buyer.
  Seller is not responsible for any difference in calculated freight charges
  versus actual freight charges. All prices and specifications are subject to
  change without notice.


 

Accepted Methods of
  Payment
. We accept PayPal, Visa,
  MasterCard. We also accept personal checks (with a 10-day hold for the check
  to clear).


 

Damaged Shipments.
  Damaged shipments from handling must be claimed with the freight carrier. If
  any cartons are missing or damaged, be sure to note this on the freight bill.
  If you notice concealed damage after the driver has left, keep all the
  packing and call the freight carrier to return and inspect the damage and
  file a claim. We are not responsible for damage caused by the freight
  carrier.


 

Manufacturers Defects. If a product appears to have a
  manufacture’s defect, email our Customer Service department for
  instructions. a1flagsrus1@aol.com Do not return
  products to us without first contacting us to receive instructions.


 

Once a return is authorized by our return department
  you should:


 

      
  1. Return the
           item to the address given to you by our return department.

  2.   
  3. Write the Return
           Authorization Number clearly on the box or package.

  4.   
  5. Keep your shipping records
           for proof of shipment in the event of loss of returned merchandise.
           Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of
           over $100.00 should be insured. We cannot be held liable for return
           merchandise that does not reach our return department.

  6.  

 





A1 Flags R Us
13096 Metcalf rd
Yale, MI  48097
u.s.a.
Phone: 586-556-0820


Office hours Mon-Friday,9am to 5p.m. Sat.10am to 2pm Eastern standard time.
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